customer care

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ORDERING

How do i place an order?

1. Pick your package and have a rough estimate of numbers.
2. We require 1 full payment if you are booking for 15 people or less. We require 2
   full payments if you are booking for 15 or more.
3. Once a booking deposit is payed, you then have 14 days to find out exactly how many
   people are going and collect a €50 deposit from each person.
4. The booking must be payed for fully 4 weeks before the date of the weekend.
5. Payments made by credit card have a 3% surcharge which the banks charge. Payments can
   also be made through bank transfer.

When is the best time to order?

As early as possible, the earlier you order the more you increase your chance of having everything booked. (some activity centers/ accommodation maybe booked out if you leave too late). We recommend 2 months.

What are my payment options?

Orders can be placed using credit card. A bank draft or money transfer is also possible. If you’d like to pay by check, your order must be placed by phone. After your order is placed, please send your check to:

How much of a deposit do I need?

Orders We require 1 full payment if you are booking for 15 people or less. We require 2 full payments if you are booking for 15 or more.

FAQ

How do you make your money?

By booking with us you will pay the the same if not less than if you were to book it yourself. We have negotiated rates with all suppliers and accommodation outlets in return for the volume of business we send them. We organise on
average 15-20 hen and stag party’s every week. Why put yourself through the hassle when you can use us, all you have to do is take the praise

What happens if my group numbers change?

Not to worry, we get this with every group. Just try keep numbers accurate, if you have extra people wanting to join the group let us know as early as possible. If you have people dropping out near the end they will lose their
deposit, however if you get someone to fill there place then your laughing.

How far will we be from the town?

We keep our groups as close to the town as possible, the majority of our locations are in the towns centre. The activity centre’s are usually within 1hr of your accommodation.

Can you take late bookings?

We will try our best to deal with late bookings. It can be hard to accommodate a big group on short notice as most places would be booked out.